The story behind FileChute
We built the tool we wished we had.
The problem
Every professional who collects documents from clients knows the drill: send an email asking for files, wait days for a response, follow up, get half the documents in the wrong format, then repeat. The process is slow, frustrating, and scattered across email threads, shared drives, and text messages.
Accountants chase clients for W-2s. Mortgage brokers wait on pay stubs. Lawyers need signed agreements. Insurance agents need proof of loss. The work itself is straightforward — the bottleneck is always the back-and-forth of getting the right files from the right people.
Why we built FileChute
FileChute was built by someone who lived this problem daily. After years of cobbling together workarounds — shared folders that clients couldn't figure out, file request tools buried behind login screens, email attachments bouncing off size limits — we decided to build something better.
The idea was simple: one link, one checklist, no login required for clients. The professional creates a request, shares a link, and the client uploads exactly what's needed. No accounts to create, no apps to install, no passwords to remember.
Our approach
- Security first: we handle sensitive documents — tax returns, financial records, identity documents. Every file is encrypted in transit and at rest. Row-level security ensures strict data isolation. We take this seriously because our users' clients trust them with their most private information.
- Simplicity for clients: the people uploading files are not tech-savvy power users. They're busy clients who want to get it done and move on. That's why we never require client accounts, keep the upload interface minimal, and send clear reminders when documents are still outstanding.
- Built for professionals: templates, automatic reminders, branded upload pages, activity logs, API access, and integrations — everything a professional needs to run document collection at scale without the overhead.
Where we are today
FileChute is a small, focused product company. We don't try to be everything to everyone. We do one thing — help professionals collect files from clients — and we aim to do it better than anything else out there.
We ship fast, listen to our users, and care deeply about the details. If something doesn't work, we fix it. If something could be simpler, we simplify it.